At LocketInn we respect your privacy and are committed to the protection of your personal information. We primarily collect your personal information when you interact with us – these interactions include, but not limited to, signing up to our newsletter, entering a competition et.
We collect the personal information:
To keep you posted on LocketInn’s latest news, such as product announcements, software updates, events and giveaways
To help us develop, deliver, and improve our products and services
To contact you after you have corresponded with us
To send you information you may have requested
To send important notices, such as communication regarding purchases, changes to our terms, conditions and policies
for internal purposes such as auditing, data analysis and research to improve LocketInn’s products, services and customer service
Collection of Personal Information.
Personal information means any information we hold about you which your identity is either clear or reasonably identifiable. We may collect personal information from you when:
You fill in an application form, including rebate and value add redemptions
You register your purchased product
Deal with us over the phone
Create an account with LocketInn
Attend a LocketInn event
Ask to be contacted by LocketInn
Purchase a product from LocketInn
Email LocketInn
Interact with LocketInn on websites, including social media
Loan or consign a product from LocketInn
If you choose not to provide your personal information when requested, please be aware that we may not be able to deliver the product or service that you have requested.
Uses and Sharing
We use the personal information provided by you for purposes consistent with the reason you provided it, or for a directly related purposes only. We do not share your personal information with other organisations unless:
You give us your consent
Sharing is otherwise required or permitted by law
Protecting your privacy is very important to us. If you wish to interact with us anonymously, you can do so by calling LocketInn on 0402 324276 or by sending an anonymous email to customerservice@locketinn.com.au
Accessing your Personal Information
From time to time, we may use your personal information we collect from you to contact you about the products or services that may be of interest to you. We will always give you a choice to opt out of receiving such information in future if you wish. The method of contact may be but not limited to:
E-Newsletter
Telephone call
Social media (ie. Facebook, Twitter, Instagram, Google+)
Email/SMS
Mail Accessing and Updating your information
You have the right to request and update the personal information we hold about you. You can access your personal information by contacting LocketInn.
Phone: 0402 324276
Email: customerservice@locketinn.com.au
We will take reasonable steps to ensure that the personal information we hold are accurate and up-to-date. Please advise us of a change of details, we will amend our records accordingly.
Information Security
We store information, including your personal information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse, loss, unauthorised access, alteration and disclosure.
We limit access to personal information to individuals and we keep personal information only as long as it is required for business purposes or by law.
Website Security
We collect anonymous data from website visits, including type of browser, operating system, referring page and click statistics for Google Analytics. We apply Microsoft defined website security best practices and apply all security patches released by Microsoft to our web servers. We never store credit card information on our web servers or web databases without your permission.
