You purchased the item from an authorised LocketInn outlet or sub-distributor
At LocketInn, we want you to have a good experience and tell your friends. We pride ourselves on customer service and encourage you to call us if you feel your issue has not been adequately covered below. We openly state our policies regarding Repairs, Replace and Refunds. These policies do not exclude or replace your rights under the Australian Consumer Law, so we have also provided links to the Australian Competition & Consumer Commission (ACCC) where you can further read up on your rights.